Privacy Policy
Last updated: August 2026
Your privacy is important to me. This Privacy Policy explains how I collect, use, store and protect personal information when you visit this website, make an enquiry or arrange an appointment for yourself or your child.
This website and my Craniosacral Therapy practice are operated by Deirdre Kennedy, Ireland.
Information I May Collect
Depending on how you use the website or my services, I may collect:
Your name and contact details, including email address and telephone number
Information you provide when making an enquiry or booking an appointment
Appointment and payment information
Information relevant to the reason you or your child are attending
Health, pregnancy, birth, feeding or developmental information that you choose to provide
Relevant treatment and clinical notes
Information you provide about your baby or child when arranging an appointment on their behalf
Technical information generated when you use the website, such as IP address, browser or device information, where applicable
Health information is treated as sensitive personal information and is handled with particular care.
Why I Collect Your Information
I only collect information that is reasonably necessary to:
Respond to your enquiry
Arrange and manage appointments
Provide Craniosacral Therapy and related professional services
Maintain appropriate treatment records
Communicate with you regarding your appointments or care
Process payments and maintain required business and financial records
Meet my professional, insurance, legal and regulatory obligations
Maintain the security and operation of this website
Your personal information is not sold to third parties.
Health Information
When you attend Craniosacral Therapy, you may choose to share information about your health, pregnancy, birth experience, your baby’s or child’s health and development, previous treatment or other circumstances relevant to the reason you are seeking support.
Information concerning health is particularly sensitive. I only collect information that is relevant to providing a safe and appropriate professional service and handle it confidentially and in accordance with applicable data protection law.
Where you provide information about your baby or child, I treat their privacy and personal information with the same care.
Legal Basis for Processing Your Information
Depending on the circumstances, personal information may be processed because it is necessary to provide a service you have requested, to comply with a legal obligation, because I have a legitimate professional or business interest in doing so, or because you have provided consent.
Where special-category information such as health information is processed, an appropriate additional legal basis under applicable data protection legislation is required.
Where I rely on your consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
Enquiries and Contact Forms
If you contact me through the website, by email, telephone or an online enquiry form, I will use the information you provide to respond to your enquiry.
Please avoid including unnecessary sensitive medical information in a general website contact form.
Children’s Information
Parents or legal guardians may provide information about a baby or child when making an enquiry or arranging Craniosacral Therapy.
I only request information that is relevant to understanding the reason for the appointment and providing the service. Information relating to children is treated confidentially and with particular care.
How Your Information Is Stored
I take reasonable organisational and technical measures to protect personal information against unauthorised access, disclosure, loss or misuse.
Information may be held in secure electronic systems and/or securely stored professional records.
Where third-party providers are used for website hosting, email, appointment booking, payments or other administrative services, they may process limited information on my behalf in accordance with their contractual and data protection obligations.
Current providers used by this website/practice include:
Amelia WordPress Booking Plugin
How Long I Keep Information
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable professional, insurance, tax and legal requirements.
Clinical or treatment records may need to be retained for longer periods than ordinary website enquiries, particularly where the records relate to a child.
My retention periods are reviewed periodically and information is securely deleted or destroyed when it is no longer required.
Sharing Your Information
Your personal information is treated confidentially.
It will not normally be shared with another healthcare professional or third party without your knowledge or permission unless this is necessary to provide a service you have requested or I am legally or professionally required to disclose it.
Limited information may also be processed by trusted service providers who support the operation of the practice or website, such as website hosting, booking, email, payment or IT providers.
Marketing
I will not add you to an email marketing list simply because you have contacted me or attended an appointment.
Where you have specifically chosen to receive newsletters, courses or other marketing information, you can unsubscribe at any time.
Your Data Protection Rights
Depending on the circumstances, you may have the right to:
Ask what personal information I hold about you
Request a copy of your personal information
Ask for inaccurate information to be corrected
Request deletion of information where legally applicable
Request restriction of processing
Object to certain uses of your information
Request portability of certain information
Withdraw consent where processing is based on consent
Some rights are subject to legal limitations, including circumstances where records must be retained for professional or legal reasons.
Contact
If you have a question about this Privacy Policy or would like to exercise your data protection rights, please contact:
Deirdre Kennedy
Email: info@dkcraniosacral.com
Telephone: +353 872932120
Address: Skagh, Croom, co Limerick v35xt25
Complaints
If you are concerned about how your personal information has been handled, please contact me first so that I have an opportunity to address your concern.
You also have the right to make a complaint to the Data Protection Commission (DPC), Ireland, which is the independent authority responsible for protecting personal data rights in Ireland.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes to the website, my professional practice, the services I use or applicable data protection requirements. The most recent version will be published on this page with the date it was last updated.